Privacy Policy

Randleman  Towing LLC Privacy Policy for SMS Messaging
Effective Date: 08/19/2025

Links:

• Terms and Conditions: www.randlemantowing.com/terms-and-conditions
• Privacy Policy: www.randlemantowing.com/Privacy-Policy
• National Do Not Call Registry: https://www.donotcall.gov/

Introduction
At Randleman  Towing LLC, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program. By enrolling, you agree to these terms, which comply with the 2025 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.

1. Information      We Collect

· Phone Number: The mobile number you provide to receive SMS messages.

· Message Interaction Data: Delivery and engagement metrics (e.g., delivery status, response keywords).

· Consent Records: Timestamps and methods of opt-in (web form, keyword, verbal, or paper).

1. How      We Use Your Information

· Send SMS messages (notifications, updates, and reminders) per your opt-in preferences.

· Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).

· Improve messaging and measure engagement.

 

1. One-to-One      Consent Requirement
       Under the January 2024 FCC ruling, opt-in consent applies solely to Randleman       Towing LLC. We do not share your consent with third parties or      affiliates unless you expressly agree.
2. Message      Frequency & Data Rates
       The SMS message frequency will vary but will not be more than 3-5     unless there is a notification event. Message and data rates may apply;      check your carrier’s terms.
3. Opt-Out      & HELP Instructions

· Text “STOP” to any message to unsubscribe immediately.

· Text “HELP” for assistance or contact us at dispatch@randlemantowing.comor 336-498-2503 Support  Phone Number.

1. Data      Sharing & Disclosure

· We will never sell your data.

· We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery.

· National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.

 

1. Security      of Your Information
       Reasonable measures are in place to protect your data, though no system is      infallible.
2. Record-Keeping      & Proof of Consent
       We retain all opt-in and opt-out records, including timestamps and consent      methods, to comply with TCPA 2025 and Campaign Registry guidelines.
3. Changes      to This Policy
       We may update this Policy as laws evolve. Material changes will be      communicated via SMS or on our website. Continued use after updates      constitutes acceptance.

10. Contact Us

 

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:
 

Email: dispatch@randlemantowing.com
Phone: Support  Phone Number
Address: 476 Hwy  311 Ext, Randleman, NC 27317

Key 2025 Compliance Elements:

• One-to-One Consent: Consumers are only giving      consent to receive messages from the specific business they opt in for,      not from multiple parties​ or      third parties.
• Clear Disclosures: The policy includes clear      language about the nature of the messages, frequency, potential charges,      and opt-out mechanisms​
• Do Not Call Protections: The policy reflects      the latest FCC guidance that DNC protections apply to SMS, making it clear      that businesses must adhere to DNC regulations​
• Data Sharing and Record-Keeping: Emphasizes      the importance of maintaining proof of consent and clear guidelines on how      data is shared for operational purposes.
  
   

This updated Privacy Policyexample aligns with current 2025 TCPA and FCC guidelines, ensuring your business remains compliant while fostering transparency with consumers.

Randleman  Towing LLC SMS Terms and Conditions

Effective Date: 08/19/2025

 

Introduction
 

By joining our SMS program provided by Randleman  Towing LLC you agree to receive recurring text messages (notifications, updates, and reminders) on the number you provide, under these Terms that adhere to TCPA (2025) and CTIA Best Practices.

1. Opt-In      Consent

In accordance with the 2025 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Randleman  Towing LLC only. Consent cannot be shared with other companies or third-party entities without your direct approval.

 

To join our SMS program, you may opt in through the following methods, in compliance with the 2025 CTIA Guidelines:

· Web Form: Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process.

------------------------------------------------------------------------------------------------------------------

1. Message      Frequency
       You will receive no more than 3-5,      unless for urgent notifications. Standard carrier rates apply.
2. Opt-Out      Process
       Reply “STOP” any time to end messages; “HELP” to receive      support instructions; or contact dispatch@randlemantowing.com     / Support       Phone Number.
3. Terms      of Consent
       Your consent is voluntary and not a condition of purchase. You may receive      informational messages as described at opt-in.
4. Privacy      Policy
       Your mobile number and interaction data are governed by our Privacy      Policy: www.randlemantowing.com/Privacy-Policy.      Data is used solely for SMS delivery purposes.
5. Message      & Data Rates
       Standard rates may apply per your carrier plan. Randleman       Towing LLC is not liable for carrier charges.
6. Record-Keeping      & Compliance
       We maintain detailed logs of opt-ins/opt-outs (dates, times, methods) to      satisfy TCPA 2025 proof-of-consent requirements.
7. Changes      to Terms
       We reserve the right to update these Terms. Significant changes will be      sent via SMS or posted online. Continued participation implies acceptance.
8. Disclaimers      & Liability
       Message delivery depends on carrier networks; we cannot guarantee      uninterrupted service or delivery times.

Contact Information
Email: dispatch@randlemantowing.com
Phone: Support  Phone Number
Address: 476 Hwy  311 Ext, Randleman, NC 27317

Ver. 3.7